At Nailed by MA, we strive to ensure you love your nails as much as we love creating them. However, if you’re not fully satisfied with your purchase, our return and refund policy is here to help.
Returns:
- We accept returns within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Due to hygiene reasons, used or worn nails cannot be returned.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7 business days.
Exchanges:
- We only replace items if they are defective or damaged upon arrival. Please email us with photos at [email protected] within 48 hours of delivery.
Non-Returnable Items:
- Sale items
- Customized nail sets
Return Shipping:
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service.
If you have any questions, please don’t hesitate to contact us at [email protected].